Cabin AI

Terms of Service

Last updated: August 10, 2026

These Terms of Service ("Terms") govern your use of Cabin, a real-time voice translation service provided by ThinkPrompt PTE. LTD. ("ThinkPrompt", "we", "us"). Cabin is available as a web application and as mobile applications for iOS and Android. By creating an account or using Cabin, you agree to these Terms. If you do not agree, do not use the service.

1. The service

Cabin captures speech, transcribes it, and produces a translation in near real time. It may also read the translation aloud using synthetic speech. Translation is performed by automated systems and is not a substitute for a professional human interpreter.

Machine translation can be inaccurate, incomplete, or misleading. Do not rely on Cabin alone for medical, legal, financial, safety-critical, or other high-stakes communication. You are responsible for verifying any output before acting on it.

2. Eligibility and accounts

You must be at least 13 years old to use Cabin, and old enough to form a binding contract where you live. You are responsible for keeping your account credentials secure and for all activity that happens under your account.

You may delete your account at any time. In the mobile app, open the menu and choose “Delete Account”. Deletion is permanent: your account, your translation history, and any unused balance are removed and cannot be restored. You can also request deletion by writing to [email protected].

3. Translation time, plans, and payment

Cabin is sold as an allowance of translation time per month. Only audio that contains speech is counted — silence does not consume your allowance. Your remaining time is shown in the app.

Plans are offered as monthly auto-renewing subscriptions and as one-time purchases that grant a monthly allowance for the lifetime of the product. Current prices are shown in the app before you buy.

Purchases made in the iOS or Android app

  • Payment is charged to your Apple Account or Google Play account at confirmation of purchase.
  • A monthly subscription renews automatically at the then-current price unless you cancel at least 24 hours before the end of the current period.
  • Your account is charged for renewal within 24 hours prior to the end of the current period.
  • You can manage or cancel a subscription in your device account settings after purchase: on iOS, Settings › Apple Account › Subscriptions; on Android, Google Play › Payments & subscriptions.
  • Deleting the app does not cancel a subscription. Cancel it in your store account settings.
  • Refunds for purchases made through the App Store or Google Play are handled by Apple or Google under their own policies. We cannot issue refunds for those transactions.

Purchases made on the web

Web purchases are processed by our payment provider. Unless required by law, web payments are non-refundable once the corresponding translation time has been used.

Unused translation time does not roll over between periods unless we state otherwise. We may change prices or plan contents; for auto-renewing subscriptions, any price change takes effect only after the current period and only with the notice and consent required by the applicable app store and by law.

4. Acceptable use

You agree not to:

  • Record or transmit audio of other people without the consent required by the laws that apply to you.
  • Use Cabin for unlawful, harassing, deceptive, or infringing purposes.
  • Attempt to reverse engineer, resell, sublicense, or circumvent usage limits of the service.
  • Interfere with the operation or security of the service, or access it by automated means we have not authorised.

We may suspend or terminate access that violates these Terms or that puts the service or other users at risk.

5. Your content

You keep all rights to the audio you provide and to the transcripts and translations produced from it (“Your Content”). You grant us only the licence needed to operate the service: to process, transmit, and store Your Content so we can deliver translations to you and show you your history.

How we handle Your Content is described in our Privacy Policy.

6. Third-party processing

Cabin relies on third-party providers for speech recognition, translation, and speech synthesis. Audio and text are transmitted to those providers solely to produce your translation. We select providers that do not use your data to train their models for this use case.

7. Disclaimers

Cabin is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy of translation. We do not warrant uninterrupted or error-free operation.

8. Limitation of liability

To the maximum extent permitted by law, ThinkPrompt is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the twelve months before the claim, or USD 50.

Nothing in these Terms limits liability that cannot be limited under the law that applies to you.

9. Changes to the service and these Terms

We may modify the service or these Terms. If a change is material, we will give reasonable notice, for example in the app or by email. Continuing to use Cabin after a change takes effect means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of Singapore, without regard to conflict-of-laws rules, except where the mandatory consumer-protection law of your country of residence applies.

11. Contact

ThinkPrompt PTE. LTD. — questions about these Terms: [email protected]

This English version is the governing version of this document. Translations, if any, are provided for convenience only.